Shipping Policy
All orders need to be placed by December 6 in order to be delivered on time. We try our best to ship on time and almost always meet that expectation. Some things that can cause delays, weather, holidays, etc. If we cannot ship your packages on time, we will contact you via email to let you know the anticipated arrival date.
Shipping methods: USPS First Class Letters.
Return Policy
We stand behind every package we ship and offer a 30 day no hassle money back guarantee. Contact customer support at letterfromsantaclaus@yahoo.com if you would like to initiate a return.
We will process your refund within 7 working days of receiving your return.
The refund will be issued to the original payment method and may take additional time to appear in the customer’s account.
All returns need to be mailed to:
265 Turkeysag Trail, Suite 102
PMB #112
Palmyra VA 22963